Contact us

We welcome enquiries about our office and how we can help via phone, email or post

How we can help

  1. Phone

    Office hours are 9.00 am to 5.00 pm Melbourne time, Monday to Friday (excluding Victorian public holidays). A voicemail service is available outside these hours or if we are unavailable to accept your call.

    Call us on 1300 795 265.

  2. Post

    Please send correspondence to:

    National Health Practitioner Ombudsman

    GPO Box 2630

    Melbourne VIC 3001

Make a complaint

Find out more about how to make a complaint to the Ombudsman or Commissioner.

We accept two types of complaints:

Make a complaint

Media enquiries

For all media enquiries and requests, please email media@nhpo.gov.au.

Please note that our office does not generally provide comment on individual complaints or freedom of information (FOI) matters due to the need to protect the privacy of the individuals concerned.

Reports and publications

We publish information about our work and the complaints we receive as part of our commitment to transparency and accountability.

Learn more about our reports and publications

Can’t find what you’re looking for? Give us a call on 1300 795 265