The Ombudsman & Privacy Commissioner

Our vision & values

Our legislation

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About us

We are responsible for providing ombudsman, privacy and freedom of information oversight of:

  • Australian Health Practitioner Regulation Agency (AHPRA)
  • 14 National Health Practitioner Boards:
    • Aboriginal and Torres Strait Islander Health Practice Board of Australia
    • Chinese Medicine Board of Australia
    • Chiropractic Board of Australia
    • Dental Board of Australia
    • Medical Board of Australia
    • Medical Radiation Practice Board of Australia
    • Nursing and Midwifery Board of Australia
    • Occupational Therapy Board of Australia
    • Optometry Board of Australia
    • Osteopathy Board of Australia
    • Pharmacy Board of Australia
    • Physiotherapy Board of Australia
    • Podiatry Board of Australia
    • Psychology Board of Australia.
  • AHPRA Management Committee
  • Australian Health Workforce Advisory Council.

We also work closely with AHPRA and the National Health Practitioner Boards to identify areas for improvement in their service delivery and complaint-handling processes.

Make a complaint

We deal with complaints about the bodies responsible for implementing Australias national health practitioner regulation scheme. The majority of complaints to our office concern the administrative actions of AHPRA and the National Health Practitioner Boards.

News & publications

ANNUAL REPORT

SERVICE CHARTER

REPORTING

The Ombudsman and Privacy Commissioner is formally accountable to the Australian Health Workforce Ministerial Council and the office submits regular progress reports to the Australian Health Ministers Advisory Council. Information about our activities is publically available in our annual report and a monthly complaints report is posted online to provide valuable information about our performance data.