A healthy regulatory system.

We champion fairness by resolving complaints, identifying opportunities for systemic improvement, and engaging with the community to improve the regulation of Australia's registered health practitioners

Make a complaint online  Call us on 1300 795 265

I want to make a complaint about how the Australian Health Practitioner Regulation Agency (Ahpra) or a National Health Practitioner Board

Handled a notification
Handled a registration matter
Assessed my qualification

Overseas qualified practitioners can also make a complaint to us about the assessment of their qualifications by a Council or Committee. We can also assist with complaints from trainees about the delivery of a specialist medical colleges’ training program and from education providers about the accreditation of a program of study.
 

Complaints we can assist with

Find out more about how we can help

Common complaints

Most people who contact us want to make a complaint to the Ombudsman.

These complaints are usually about the notifications and registration processes for the 16 registered health professions in Australia.

Learn more about complaints we assist with

Gertrude's story

Gertrude made a notification to Ahpra about the care provided by a practitioner to her late family member. The relevant Board considered Gertrude’s concerns and decided to take regulatory action against the practitioner.

Read more