Our office can conduct a review of a decision made by the Australian Heath Practitioner Regulation Agency (Ahpra) under Freedom of Information (FOI) legislation.
The Commissioner can consider Ahpra’s decision about a request for access to documents and decide to:
The Commissioner received the power to review FOI decisions made by Ahpra in February 2019. View the Commissioner’s previous FOI review decisions.
We request that an internal review request to Ahpra’s FOI team is made before applying for an FOI review by the Commissioner. This is not required but may be a quicker way for people to get the outcome they want and it gives Ahpra a chance to address concerns before our office becomes involved.
Our office can also consider complaints to the Ombudsman about how an FOI request was processed by Ahpra. The Ombudsman can consider complaints such as unreasonable delays or inadequate communication by Ahpra.
Investigations into the handling of FOI requests can provide complainants with more information about how their matter was handled and whether it was fair and reasonable. This work can improve the way Ahpra processes similar matters in the future.
We request that a formal complaint is made to Ahpra’s complaints team before contacting our office.
By law, all individuals have the right to request access to information held by Ahpra, its Management Committee and the National Boards.
People generally apply to the Commissioner for a review of an FOI decision made by Ahpra for two main reasons: