Contact us

The office of the National Health Practitioner Ombudsman and Privacy Commissioner would like to take the opportunity to thank our stakeholders for working productively with us in 2018.

Our office will be closed from 3:00pm on Monday 24 December 2018 and will reopen at 9:00am on Wednesday 2 January 2019. You are welcome to leave a telephone message or send correspondence to us during this period, and we will promptly respond to all enquiries when we return to the office.

If you require urgent assistance, please contact emergency services by calling 000. Lifeline also provides crisis support and can be contacted on 13 11 14.

We wish you a safe and happy Christmas and New Year.

Mailing address:

National Health Practitioner Ombudsman and Privacy Commissioner
GPO Box 2630

Melbourne, Victoria, 3001

Email address:

Telephone enquiries:

1300 795 265

Office hours are 9:00am to 5:00pm, Monday to Friday, Australian Eastern Standard Time; a voicemail service is available outside these hours or if we are unavailable to accept your call.

Translating and Interpreting Service:

131 450

Media enquiries:

The National Health Practitioner Ombudsman & Privacy Commissioner is committed to protecting the privacy of individuals. The office is governed by strict legislation which means that we cannot provide comments on individual complaint cases.

Make a complaint

We deal with complaints about the bodies responsible for implementing Australia's national health practitioner regulation scheme. The majority of complaints to our office concern the administrative actions of AHPRA and the National Boards.