Contact us

We are currently implementing flexible work from home arrangements in response to health concerns related to COVID-19 (novel coronavirus).

To assist us to continue providing quick and comprehensive responses during this time, we request you please contact us via email whenever possible.

If you need to contact us by phone, please leave your contact details and a short message on our voicemail service. It could take longer than normal for us to return your call or respond to correspondence sent by mail, but please be assured that a staff member will respond to you as soon as possible.

The health and wellbeing of our staff and community are of paramount importance to us. If you would like to find out more information about COVID-19 please call the Department of Health’s hotline on 1800 020 080 or visit the website.


Email address:

Telephone enquiries:

1300 795 265

Office hours are 9:00am to 5:00pm, Monday to Friday, Australian Eastern Standard Time; a voicemail service is available outside these hours or if we are unavailable to accept your call.

Translating and Interpreting Service:

131 450

Mailing address:

National Health Practitioner Ombudsman and Privacy Commissioner
GPO Box 2630

Melbourne, Victoria, 3001


Media enquiries:

The National Health Practitioner Ombudsman & Privacy Commissioner is committed to protecting the privacy of individuals. The office is governed by strict legislation which means that we cannot provide comments on individual complaint cases.

Make a complaint

We deal with complaints about the bodies responsible for implementing Australia's national health practitioner regulation scheme. The majority of complaints to our office concern the administrative actions of AHPRA and the National Boards.